COLUMBUS, OH - Ohio Attorney General Mike DeWine today announced a
lawsuit against a California-based firm accused of misleading consumers and
taking upfront payments for mortgage-relief services it failed to provide.
The lawsuit accuses Core Advisory Group LLC and its operator,
Trung (“Mike”) Luong of Newport Beach, of violating Ohio consumer protection
laws.
According to the lawsuit, Core Advisory Group offers mortgage
relief services for a fee, often ranging between $1,745 and $3,900. It
advertises online and through the mail. The mail solicitation provides a phone
number, but not the business’s name, and it tells consumers they may be
eligible for a program to lower their mortgage payments. When consumers
respond, the firm allegedly offers a two-phase program of filing complaints for
consumers with government agencies (apparently to draw more attention from the
consumer’s mortgage servicer) and then working on the “reinstatement and
restructuring” of a consumer’s loan.
An investigation by the Attorney General’s Consumer Protection
Section determined that these representations often were not true and that Core
Advisory Group failed to provide services it had agreed to provide.
In the
lawsuit, filed in the Richland County Common Pleas Court, DeWine seeks
reimbursement for affected consumers and an end to any violations of Ohio’s
Consumer Sales Practices Act.
“When
people are worried about their mortgage, they’re focused on doing what they
need to do to keep their home,” Attorney General DeWine said. “Unfortunately,
there are some operators who take advantage of them. They make false promises
and they take the person’s money without providing any real help, which is what
we found in this case.”
Consumers
who are worried about foreclosure or who want to modify their mortgage loans
should be wary of services that:
- Charge
upfront fees
- Promise
help that sounds too good to be true
- Charge
fees for filing complaints with government agencies (which is free to do)
- Use
high-pressure tactics
- Say
they can help regardless of your financial situation
- Tell
you not to contact your lender or the court
- Tell
you not to make your mortgage payment
- Brag
that they are faster than nonprofit counseling agencies
- Give
you a lengthy agreement to sign before they will help
Repost from http://www.ohioattorneygeneral.gov/
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